FAQ

In Italy standard shipping starts at €5.90 (up to 2 kg) and is free on orders from €46; express starts at €8.40. Shipping is free from €100 to Germany, Austria, Benelux, Denmark and Central Europe, from €120 to France and Spain, and from €150 to the other EU countries we serve. All rates are in our shipping policy.

In Italy, standard shipping takes 3-4 working days from dispatch and express 1-2; elsewhere in Europe and Switzerland, 6-9 working days. Orders received by 12:00 noon get priority. We e-mail you as soon as your parcel ships.

Yes, to Italy, San Marino, Vatican City, many European Union countries and Switzerland. You'll see the exact cost for your address at checkout.

Yes, just enter it with your order. We do not ship to P.O. boxes.

We offer capsules compatible with Nespresso®*, Lavazza A Modo Mio®* and Espresso Point®* systems, plus 44 mm ESE paper pods. The system is in the product name.
*Trademarks belong to their respective owners and are not affiliated with Rossini.

Beans are ideal if you have a grinder or a bean-to-cup machine: freshly ground coffee keeps more aroma. Ground coffee is ready for moka pot or espresso machine.

In a cool, dry place away from light and heat. Close the bag well after opening and enjoy it within a few weeks.

At our roastery in Diano d'Alba, in the Langhe, since 1979. We roast each origin separately and hand-sort the coffee after roasting.

By credit card (Visa, Mastercard, American Express), PayPal, Satispay and bank transfer. With bank transfer, your order ships once payment is received.

Yes: on 1 kg coffee beans you get 5% off from 2 kg and 10% off from 4 kg, even when mixing blends. The discount is applied automatically in the cart.

Yes, on 1 kg coffee beans you can choose a subscription delivered every 2, 4 or 6 weeks with 10% off every delivery. You can skip, pause or cancel any time from your account.

Yes, enter your billing details with the order and, if you need an invoice, e-mail info@rossinicaffe.it with your order number.

Yes, you can withdraw within 14 days of delivery and send back undamaged products within the following 15 days. We refund you within 20 days of receiving them; return shipping is at your expense. Opened or used products cannot be returned.

Check the parcel on delivery and e-mail us right away at info@rossinicaffe.it with a few photos: we'll sort it out with the carrier.

By e-mail at info@rossinicaffe.it or by phone on +39 0173 612159, Monday to Friday 8:30-12:00 and 14:30-17:30.